Walk in My Shoes
Empathy Skills Training

A powerful workshop and training program to develop empathy skills in leaders at all levels.  Empathy is a powerful leadership skill that wins people over by being present and in the moment with them.  Listening is the visible evidence of a leader's capacity to empathize with others even in the face of difficult, bad news.

Overview of the Walk in My Shoes Program
 
  1. Empathy is the secret ingredient to people leadership

  • It's a personal chemistry...
    • The ability to connect with another person, to get on the same wavelength.
    • Empathy is the most powerful leadership skill you can possess.
  • that is ignited by the way you communicate...
    • Your ability to step into another person's shoes, even for as little as sixty seconds, will radically change the quality of your relationships, and the results you hope to achieve.
  • especially when the moment matters!
    • Objections, disagreements and conflicts are golden moments that make or break relationships.  Learn how to be ready, be present & build a true & strong relationship
  1. Learn a framework that you can apply in the moment

  • with key prospects and clients
    • the first minute, the first objection, the close - moments that matter, moments that Communicating in the Present will make a powerful impact
  • with staff and co-workers
    • handling crises, deadlines, conflicts, low morale - moments that lift the team...or bring it down if timidly or roughly handled
  • when managing students, patients, educators, caregivers and others
    • maintaining healthy boundaries & discipline are crucial to both their success and yours
  1. Participants speak about the Walk in My Shoes workshop...

    • "Excellent & practical lessons & techniques to improve communication"
    • "John is very personable and talented speaker. The course is an awesome tool to generate more acceptance and quality conversations"
    • "Course was very enlightening. Role playing was frightening but helpful!"
    • "Very practical and powerful."

      Here's what they said was most useful about the course...
    • "Emphasis on focusing on the other person"
    • "The H.U.R.D. process...it works"
    • "The fact that the way it was explained was realistic."
    • "Understanding how to be comfortable with myself"
    • "John's coaching on questioning skills"
    • "John walked the talk!"

     

    •            Contact us for more information on this seminar
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"Please continue to put the present moment under the microscope, devise new techniques, and teach us to master the moment."
Ken Breen, New Jersey

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