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Client testimonials about John Kuypers'
keynote speaking...
Susie M. Peden,
Vice President, Marketing
Carter-Burgess Engineering & Architects,
Fort Worth, Texas
Dear John,
One of the Board members at the back
of the room just stopped me in the hall and said how great he thought you
material was, and what a shame it was that it had to be crammed into such a
short time! He does not hand out compliments easily. Good job!
The Business Connection Audience Feedback
Business Owners & Entrepreneurs
Woodstock, ON
Source: Evaluation sheets
Average rating: 4.3 out of 5 (90%
scored 4 and 5)
Testimonial comments:
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"John, you are a very inspirational speaker and you have really opened my
eyes to what's important now!"
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"I have never heard anything as concise and "on the
money" as John's thoughts. He teaches you about caring, both for
yourself and all those around you."
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"This is a very simple and common sense approach to
management. We often overlook or disregard the most simple solutions."
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"Very informative and easy to listen to. Nice to
hear a speaker who is humble and has lots of hands on experience."
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"Good, short, practical, focusing session."
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"Very real skills to deal with people today."
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"Very well spoken and has the life and business
experience to help others in facilitating work and daily life."
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"I received great information that I intend to use in the
coming weeks. Thank you!"
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"An interesting concept which all employers should
consider."
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"Very informative. Defines present moment
leadership style and expectations.
Cathie Dowell,
Director,
Customer Care Assurance,
RBC
Insurance, Head Office, Mississauga,
ON
Dear John,
On behalf of the executive of the
Toronto chapter of the International
Customer Service Association, I want
to thank you for your excellent
presentation to our group. Your topic of
What's Important Now: Listening in the
Present was very relevant to the many
members of our association whose main
job is to listen!
Your four step method was a great
technique and I think our members were
able to relate very well to your
examples of effectively listening.
This skill is not only crucial when
trying to resolve conflicts with an
upset customer but it's also crucial
in our private daily lives.
We enjoyed your stories
particularly when they related to your
personal experiences, your style and
audience participation exercises.
I would highly recommend your services
to other organizations looking for a
dynamic speaker who want to improve
customer loyalty by enhancing their
customer service staff's problem
resolution skills.
sincerely,
Cathie Dowell
Director
Ms. Carla Rogers
President,
London & Region Fundraising Executives (LRFRE)
London, ON Canada
Dear John,
On behalf of the London & Region Fundraising Executive, thank
you for your participation as the keynote speaker at the LRFRE's
Annual Conference, Expanding Horizons.
Through your involvement, the membership and friends of LRFRE
attended a terrific day of development and camaraderie.
You should be proud of this event's outstanding success - and
the important message your contribution sends to our colleagues.
Again, thank you for your commitment to our industry.
We are so fortunate to have such devoted friends to our
organization.
Sincerely,
Angie Smith Carla Rogers
Chair, Annual Conference
President, LRFRE
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