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"Pass me the
watchamacallit, willya?"
"What d' ya mean?"
"You know what I mean - that flat thing over there!"
"Oh! You mean the red thingamajig?""
"Yeah, that's it. Can you pass it over?"
"Sure."
That's how my 11 year
old speaks sometimes. When I ask him what he means, he
often says, "Ahh- fahget about it." He can't be bothered making the
effort to explain what he means. If I don't persist, the
conversation ends and we end up not being on the same page.
Does this happen in
your workplace? I bet it does. One of the most
fundamental areas that I find this occurs is in terms of what people are
expected to produce.
Sincerely,

John Kuypers
Chief Designer,
Performance Shift Leadership Systems |