
Has
someone defeated you as their leader? Every relationship
involves a mutual struggle to see who will lead and who will follow.
For example, our cat wants to go out using the front door. I want
her to use her specially built cat-door in our basement window. She
meows at the front door. I point to the basement door. Who
will win? Whoever doesn't give up!
Many leaders I coach
and train have been defeated by dug-in people they work
with. Often it's a subordinate. Sometimes it's a boss or
peer. The leader wants a better result, requiring a real behavior
change but they just can't get the person to budge. The person is
still meowing at the front door, and the defeated leader keeps resentfully
putting up with it, rather than doing what's needed to help the person
change, grow and perform up at peak levels.
Defeated leaders just
don't have the right tools for that particular leadership challenge.
Let's face it. People are complicated creatures. You ask.
You remind. You show. You clarify. You insist. You
even get upset (that's when their meowing gets really loud!). Then
you give up. Maybe one, two, even five years go by. Then you
find a way to get rid of them. Transfer them, re-structure their
job, fire them. What a cost! What stress and aggravation!
Effective leaders
make mastering the skill of a leadership a top priority. They
know their success depends getting others to follow, willingly and freely.
What's the proof? They are willing to set aside their need for short
term task accomplishment (tons of work, done to their own high standards)
and focus on what the other person needs in order to help them rise to
that a higher standard.
Good leaders see "the
inch in front of them", and don't get blinded by the yard they want so
badly to accomplish. The result is a leader who can skillfully
influence another person to move an inch, then a second inch until within
a few days, weeks or even months, that person has moved the whole yard.
This is a people skill that requires setting aside your own technical
wizardry and becoming committed to lifting the skills & results of others,
starting where they're at, not where you'd like them to be. Then
watch their abilities soar, and your career along with them!
sincerely,
John Kuypers
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